Mobile Phone Repair and Service: What You Need to Know Before Fixing Your Phone
Mobile phones have become an essential part of everyday life. From communication and banking to navigation and work, we rely on them more than ever. So when a phone breaks, it’s not just an inconvenience—it’s a disruption. This is where professional mobile phone repair and service plays a crucial role.
With over 15 years of hands-on experience and 100+ repairs carried out every month across 70 UK locations, we’ve seen first-hand what works, what doesn’t, and what customers should look out for when choosing a repair service. In this guide, we’ll explain everything you need to know about mobile phone repairs, costs, quality, and how to get the best long-term value.
What Is Mobile Phone Repair and Service?
Mobile phone repair and service covers the diagnosis, repair, and testing of faulty or damaged smartphones. This includes both hardware repairs (physical components) and performance-related issues.
At MobileBitz, our service includes:
- Full device diagnostics before repair
- Professional installation using OEM or refurbished parts
- Comprehensive post-repair testing
- Warranty-backed repairs for peace of mind
We specialise primarily in iPhone and Samsung repairs, the two most common brands we see daily.
Most Common Mobile Phone Repairs
Based on thousands of repairs over the years, these are the two most common issues customers face:
1. Screen Repairs
Cracked or damaged screens are by far the most frequent repair. Large displays, slim phone bodies, and accidental drops make screen damage almost inevitable over time.
Common causes include:
- Drops onto hard surfaces
- Pressure damage in pockets or bags
- Micro-cracks that worsen over time
2. Battery Replacements
Batteries naturally degrade with use. If your phone:
- Drains quickly
- Shuts down unexpectedly
- Overheats while charging
…it’s usually a sign the battery needs replacing.
How Long Does a Mobile Phone Repair Take?
One of the biggest advantages of using a professional repair service is speed.
Most repairs at our locations are completed in:
- 20–45 minutes for screens and batteries
- Same-day service for the majority of faults
This means no long waits, no sending your phone away, and minimal disruption to your day.
What Parts Are Used in Phone Repairs?
This is one of the most important questions customers should ask.
We use:
- OEM (Original Equipment Manufacturer) parts
- High-quality refurbished parts, where applicable
All devices are fully tested before opening and fully tested again after repair to ensure everything functions as it should.
Cheap, low-quality parts used by unverified repair shops can result in:
- Poor brightness or colour issues
- Touch problems
- Reduced durability
- Repeat repairs
This is why quality parts and proper testing matter.
The Importance of Professional Testing
Every phone we repair goes through a full diagnostic process before and after the repair, including:
- Display and touch response
- Battery performance
- Cameras and Face ID / fingerprint sensors
- Speakers, microphones, and charging ports
Skipping this process is one of the biggest reasons customers experience problems after low-cost repairs elsewhere.
Warranty: What’s Covered and What’s Not?
A reliable mobile phone repair service should always include a warranty.
We offer:
- 90-day warranty on parts and labour
This covers:
- Manufacturing defects
- Installation-related faults
Warranty does not cover:
- Accidental damage
- Liquid damage
- Physical impact after repair
This is standard across the repair industry and ensures fairness for both customer and repairer.
How Much Does Mobile Phone Repair Cost?
Repair costs depend on the device model and issue, but typical pricing ranges from:
- £50–£200, depending on:
- Phone model
- Type of repair
- Part quality used
While cheaper repairs may seem appealing, they often lead to:
- Repeat failures
- Additional costs
- Reduced phone lifespan
A professional repair is almost always better value long-term.
Repair vs Replacement: Which Is Better?
In most cases, repairing your phone is far more cost-effective than replacing it.
You should consider repair if:
- The phone is otherwise working well
- The repair cost is significantly less than replacement
- You want to avoid data transfer and setup issues
Repairing also reduces electronic waste, making it a more environmentally responsible choice.
Common Customer Mistakes to Avoid
From experience, the biggest mistakes customers make include:
- Choosing the cheapest repair without checking quality
- Ignoring early battery issues
- Using non-certified chargers and cables
- Continuing to use cracked screens, leading to further damage
Professional advice early on can prevent much larger issues later.
Why Choose a Nationwide Repair Service?
With 70 locations across the UK, MobileBitz offers:
- Consistent repair standards
- Trained technicians
- Reliable warranties
- Convenient shopping centre locations
This means no guesswork, no risk, and no compromise on quality.
Book Your Mobile Phone Repair Today
If your phone screen is cracked, your battery isn’t lasting, or your device isn’t performing as it should, professional repair is the fastest and most cost-effective solution.
👉 Book your mobile phone repair today at
https://mobilebitz.co.uk/pages/make-appointment
With expert technicians, fast turnaround times, and trusted service nationwide, MobileBitz keeps you connected when it matters most.